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Gill's Cakes -  Terms & Conditions of Sale
 
Prices
You agree to pay the company the price as quoted on your final signed-off order form.
 
VAT is not paid on purchases from Gill's Cakes. The Company is a small business that is currently not liable to pay VAT to HMRC.
 
Bookings/ Deposits/Final Payment for
Wedding Cakes or Multi-Tiered Cakes 
 
All orders and booking dates for Wedding Cakes or MTC's are secured with a 50% deposit,
a signed order form, agreed by both parties, and a signed copy of the terms & conditions. 
 
Once deposits have been paid and funds cleared your booking date is secure and you will receive written confirmation.
 
The full balance is due 4 weeks prior to the cake delivery date, specified on your order form.
 
A reminder of the final amount payable will be forwarded to you via e-mail, or text,
no less than 7 days before payment is due.
 
If your order is placed and confirmed with less than 4 weeks notice, the total balance becomes due immediately.
 
Please be aware:
Failure to make the final payment on time may result in your order being cancelled, your deposit forfeited and the date being made available to another customer.
 
Payment Methods Available:
  • Cash
  • PayPal transaction, through this website - see Payment Page
  • *Cheque, made payable to G H Biggs
      and posted to the address on your confirmed order
 
*Please allow an additional 5 working days for cheques to be cleared, write your name and invoice number on the reverse.
 
When payment has been received a confirmation will be sent to you.
 
Cancellation of Wedding Cakes or Multi-Tiered Cakes
 
Wedding Cakes or MTC's with 12 weeks or more notice provided, 25% of the total cost will be retained
Wedding Cakes or MTC's with between 6 and 12 weeks notice provided, 50% of the total cost will be retained
Less than 6 weeks the cake cannot be cancelled and the total amount is payable.
 
However..
 
'Gill's Cakes' will, in genuine circumstances, make every effort to assist in minimising these cancellation charges wherever possible. Particularly if another customer can be found or the cake has not progressed to the 'personalisation' stage of decoration.
 
Please note: In the case of Sponge Cakes it will be extremely difficult to re-sell due to the very short shelf-life.
 
All cancellations must be made in writing, verbal cancellations will not be binding
 
 
Change of Wedding Date
If you need to change the date of your wedding, we will try our best to accommodate this without you incurring any additional charges; providing sufficient notice is given and we are able to provide a cake for the re-arranged date.
 
Please note: 'Gill's Cakes' brandy-matured all-fruit cakes can be stored quite satisfactorily for 6-8 months without affecting the iced decoration.
 
Please be aware, however, even if we can change the date for your wedding cake we may be unable to provide set-up arrangements if the new date is already reserved by another customer.
 
 
Cake Stand Hire
Please see the Stand Hire page for the range of stands available for hire.
 
All stands require a refundable deposit, in addition to the stand hire charge, to ensure a safe and timely return of the cake stand.
 
Someone needs to be able to 'take delivery' of the stand/s and sign for the condition they are supplied in.
 
The stand/s need to be returned within the time-scale specified on the hire booking form.
 
It is expected that the stand/s are returned, at the expense of the user, in the same condition in which they were originally hired.
 
Late return will constitute non-return and the returnable deposit will be forfeited.
(You will be allowed, at the very least, a minimum of 3 days for return)
 
Normal small wear and tear scratches are acceptable on return, however, any severe damage or non-return will result in some or all of the refundable deposit being forfeited.
 
 
Delivery/Set-Up of your Wedding Cake at a Venue
 
Gill's Cakes provides a delivery and set-up service at your wedding venue provided it is within a 10mile radius of South Warrington.
 
All deliveries within this 10 mile zone will incur a flat rate charge of £10
 
Set-Up at your chosen venue incurs a flat-rate charge of £25
 
Please make sure you book delivery/set-ups when you order your cake to be sure of securing the date.   
 
Bookings/ Deposits/Final Payment for all other
Single-Tier Celebration  Cakes
 
All orders and booking dates for 'Single Tier' Celebration Cakes are secured with a 25% deposit, a signed order form, agreed by both parties, and a signed copy of the terms & conditions.
 
Once deposits have been paid and funds cleared your booking date is secure and you will receive written confirmation.
 
The full balance is due 2 weeks prior to the cake delivery date, specified on your order form.
 
A reminder of the final amount payable will be forwarded to you via e-mail, or text,
no less than 7 days before payment is due.
 
If your order is placed and confirmed with less than 2 weeks notice, the total balance becomes due immediately. 
 
Please be aware:
Failure to make the final payment on time may result in your order being cancelled, your deposit forfeited and the date being made available to another customer. 
 
Payment Methods Available:
  • Cash,
  • PayPal transaction, through this website - see Payment Page
  • *Cheque, made payable to G H Biggs
       and posted to the address on the confirmed order.
 
*Please allow an additional 5 working days for cheques to be cleared, write your name and invoice number on the reverse.
 
When payment has been received a confirmation will be sent to you.
 
Cancellation of Celebration Cakes and Single-Tier Cakes
 
Celebration Cakes and Single- Tier Cakes with 8 weeks or more notice provided, 25% of the total cost will be retained.
 
Celebration and Single-Tier Cakes with between 8 weeks and 2 weeks notice provided, 50% of the total cost will be retained. 
 
Less than 2 weeks notice the order cannot be cancelled and the total amount is payable.
 
However..
 
'Gill's Cakes' will, in genuine circumstances, make every effort to assist in minimising these cancellation charges wherever possible. Particularly if another customer can be found or the cake has not progressed to the 'personalisation' stage of decoration.  
 
Please note: In the case of Sponge Cakes it will be extremely difficult to re-sell due to the very short shelf-life. 
 
All cancellations must be made in writing, verbal cancellations will not be binding
 
Nut Allergies
Although the 'Gill's cakes' recipe does contain chopped nuts, to improve the texture of the cake, this ingredient can be omitted without spoiling the end result.
I can make your cake in as 'nut-free' environment as is possible and your cake can be decorated without almond marzipan paste.
Unfortunately however, I cannot guarantee that the ingredients I use have not been prepared in a 100% nut-free environment by the manufacturer.
Please be aware of this if your allergy is life-threatening.
 
 
 
 
 
 
I have read and agree to the terms and conditions set out above.
 
Signed____________________________________  Date______________  
 
Print Name____________________________________
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